Cancellation Policy
Cancellation Policy
We understand that plans can change. Please review our cancellation guidelines below.
Order Cancellation
- Orders can be cancelled within 12 hours of placing the order or before the order is shipped — whichever occurs first.
- Once the order has been dispatched, it cannot be cancelled.
How to Cancel
To request a cancellation, please contact our support team immediately with:
- Your Order Number
- Registered email or phone number
Requests are processed during business hours only.
Refund for Cancelled Orders
- If the cancellation is approved before dispatch, a full refund will be processed to the original payment method within 5–7 business days.
- If the order has already been shipped, cancellation will not be possible. You may refer to our Return Policy for further assistance.
Cash on Delivery (If Applicable)
COD orders can only be cancelled before shipment confirmation.
