Shipping Policy
we ensure your monk fruit sweeteners are delivered safely and promptly.
Order Processing
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
- Standard delivery typically takes 3–7 business days, depending on your location.
- Delivery timelines may vary during peak seasons or due to unforeseen circumstances.
Shipping Charges
- Shipping charges (if applicable) will be calculated at checkout.
- Free shipping may be available on selected orders or promotions.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.
Delays
While we strive for timely delivery, delays caused by courier partners, weather conditions, or logistical issues are beyond our control.
Incorrect Address
Please ensure your shipping details are accurate. OF EARTH is not responsible for delays or losses due to incorrect addresses provided at checkout.
Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of delivery with photos so we can assist you
